.help-page{padding-top:36px;padding-bottom:80px}.help-hero{border-radius:var(--radius-lg);border:1px solid var(--ay-border);background:#fff;padding:40px 24px}.help-title{color:var(--ay-green-dark);margin:14px 0 10px;font-size:32px}.help-subtitle{color:var(--ay-text-muted);max-width:680px;margin:0 auto;font-size:15px;line-height:1.6}.direct-contact-row{flex-wrap:wrap;justify-content:center;gap:16px;display:flex}.direct-btn{border-radius:var(--radius-md);align-items:center;gap:8px;padding:12px 22px;font-size:14px;font-weight:600;text-decoration:none;display:inline-flex}.help-grid-layout{grid-template-columns:1.1fr .9fr;align-items:start;gap:32px;display:grid}.help-form-card{border-radius:var(--radius-lg);border:1px solid var(--ay-border);background:#fff;padding:32px}.card-header-ornament{border-bottom:1px solid var(--ay-border);padding-bottom:16px}.form-heading{color:var(--ay-green-dark);margin:0 0 6px;font-size:24px}.form-subheading{color:var(--ay-text-muted);margin:0;font-size:13px}.consent-label{cursor:pointer;color:var(--ay-text);align-items:flex-start;gap:10px;font-size:12px;line-height:1.5;display:flex}.consent-checkbox{accent-color:var(--ay-green);width:16px;height:16px;margin-top:2px}.submit-req-btn{justify-content:center;align-items:center;gap:8px;padding:14px 20px;font-size:15px;font-weight:600;display:flex}.request-confirmed-card{border-radius:var(--radius-lg);border:1px solid var(--ay-border);background:#fff;padding:36px 28px}.conf-seal{margin-bottom:8px;font-size:40px}.badge-assigned{letter-spacing:.08em;color:var(--ay-green);background:#174d4314;border-radius:99px;padding:3px 10px;font-size:11px;font-weight:700;display:inline-block}.conf-desc{color:var(--ay-text);max-width:500px;margin:0 auto;font-size:14px;line-height:1.6}.request-id-box{background:var(--ay-ivory);border:1px dashed var(--ay-gold);border-radius:var(--radius-md);flex-direction:column;gap:4px;margin:20px auto;padding:14px 24px;display:inline-flex}.request-id-box .label{text-transform:uppercase;letter-spacing:.06em;color:var(--ay-text-muted);font-size:10px}.request-id-box .id-val{color:var(--ay-green-dark);font-family:monospace;font-size:22px}.coord-tracker-flow{grid-template-columns:repeat(5,1fr);gap:6px;padding-top:14px;display:grid;position:relative}.tracker-step{text-align:center;flex-direction:column;align-items:center;gap:4px;display:flex}.tracker-step .dot{background:var(--ay-border);border-radius:50%;width:14px;height:14px}.tracker-step.completed .dot{background:var(--ay-green)}.tracker-step.active .dot{background:var(--ay-gold);box-shadow:0 0 0 4px #b58a3a33}.tracker-step .step-name{color:var(--ay-text);font-size:11px;font-weight:600}.tracker-step small{color:var(--ay-text-muted);font-size:10px;line-height:1.3}.live-coordinator-contact{background:var(--ay-ivory);border:1px solid var(--ay-border);border-radius:var(--radius-md);text-align:left;padding:16px}.coord-card{flex-wrap:wrap;align-items:center;gap:14px;display:flex}.coord-avatar{font-size:32px}.coord-info{flex-direction:column;flex:1;gap:2px;display:flex}.coord-info strong{color:var(--ay-green-dark);font-size:14px}.coord-info span{color:var(--ay-text-muted);font-size:12px}.coord-quick-btns{gap:8px;display:flex}.btn-gold-sm{background:var(--ay-gold);color:#fff;border-radius:var(--radius-sm);align-items:center;gap:4px;padding:6px 12px;font-size:12px;font-weight:600;text-decoration:none;display:inline-flex}.confirmed-action-row{flex-wrap:wrap;justify-content:center;gap:14px;display:flex}.info-box{border-radius:var(--radius-lg);border:1px solid var(--ay-border);background:#fff;padding:28px}.info-title{color:var(--ay-green-dark);border-bottom:1px solid var(--ay-border);margin:0;padding-bottom:10px;font-size:18px}.features-checklist{flex-direction:column;gap:16px;display:flex}.feat-item{align-items:flex-start;gap:12px;display:flex}.feat-item strong{color:var(--ay-green-dark);margin-bottom:2px;font-size:14px;display:block}.feat-item p{color:var(--ay-text-muted);margin:0;font-size:12px;line-height:1.5}.kshetra-offices-card{border-radius:var(--radius-lg);border:1px solid var(--ay-border);background:#fff;padding:28px}.desks-list{flex-direction:column;gap:12px;display:flex}.desk-item{border-bottom:1px dashed var(--ay-border);flex-direction:column;gap:2px;padding-bottom:10px;display:flex}.desk-item:last-child{border-bottom:none;padding-bottom:0}.desk-item strong{color:var(--ay-green-dark);font-size:13px}.desk-item span{color:var(--ay-text-muted);font-size:12px}@media (max-width:900px){.help-grid-layout{grid-template-columns:1fr}.coord-tracker-flow{text-align:left;grid-template-columns:1fr;align-items:flex-start;gap:12px}.tracker-step{flex-direction:row;align-items:center;gap:10px}}